Effective Date: August 31, 2026

Welcome to the Three Willows Psychological Services website. We value your privacy and are committed to being transparent about how information is collected, used, and protected when you visit our website.

This Website Privacy Policy explains how we collect, use, and disclose information obtained through our website and related online services. By accessing or using this website, you acknowledge the practices described in this Privacy Policy.

Scope of This Privacy Policy

This Privacy Policy applies to information collected through the Three Willows Psychological Services website, including information submitted through website forms, online inquiries, and other website-based interactions.

This Privacy Policy applies to website visitors and prospective clients seeking information about our practice or services.

This Privacy Policy does not replace our Notice of Privacy Practices, which describes how protected health information (“PHI”) is used and disclosed by Three Willows in connection with health care services and other activities subject to HIPAA. If information collected through the website becomes part of your clinical record or is otherwise subject to HIPAA, our Notice of Privacy Practices will apply to that information as required by law.

Information We Collect

We may collect information that you voluntarily provide when you interact with our website, including:

• Name and contact information;

• Email address and phone number;

• Information submitted through contact forms or prescreening questionnaires;

• Information included in messages or inquiries; 

• Insurance or other information you voluntarily provide in connection with an inquiry about services; and

• Other information you choose to provide.

General website forms and email are not intended for detailed health or clinical information. Certain secure forms made available through SimplePractice or another designated platform may request information relevant to determining whether Three Willows’ services are appropriate for you. 

Information Collected Through Forms

Our website may include forms hosted through third-party platforms, including SimplePractice, for purposes such as contact requests and prescreening questionnaires.

Information submitted through these forms may include personal information and information related to your request for services. This information may be used to respond to inquiries, determine whether our services may be an appropriate fit, and support the intake process.

Submitting information through a website form does not establish a clinician–client relationship.

Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website hosting provider or other website technologies. This information may include:

• Internet Protocol (IP) address;

• Browser type and device information;

• Pages visited and time spent on the website;

• General website usage information; and

• Information collected through cookies or similar technologies.

This information may be used to support website functionality, improve user experience, understand website performance, maintain security, and identify technical issues.

How We Use Information

Information collected through our website may be used to:

• Respond to requests for information;

• Provide information about our practice and services;

• Review requests for services and determine whether our practice may be an appropriate fit;

• Improve website functionality and user experience;

• Maintain website security; and

• Meet applicable legal and professional obligations.

We do not use information submitted through our website to provide emergency or crisis services.

Third-Party Service Providers

We may use  third-party service providers to support website functionality, secure form submissions, website hosting, and other administrative functions.

These providers may receive or process information as reasonably necessary to provide their services to Three Willows, subject to applicable contractual, privacy, and legal requirements.

Our website may utilize third-party platforms, including SimplePractice for certain website-based forms and related practice functions.

Third-party providers maintain their own terms of service and privacy policies. We encourage you to review the privacy practices of any third-party service you access.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, improve user experience, and understand general website usage.

Cookies are small data files stored on your device that help websites recognize visitors and remember certain information.

You may adjust your browser settings to limit or disable cookies. However, doing so may affect certain website features or functionality.

Information Sharing

We do not sell your personal information.

We may share information collected through our website:

• With third-party service providers who assist us with website functionality or administrative operations;

• When necessary to respond to your request;

• When required or permitted by applicable law or pursuant to valid legal process; or

• To protect the rights, safety, or security of our practice, visitors, or others.

Security

We take reasonable steps to protect information submitted through our website. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Please avoid submitting confidential or sensitive information through unsecured communication methods or website channels that are not intended for protected communications.

Links to Other Websites and Resources

Our website may include links to third-party websites, healthcare providers, community resources, professional organizations, educational materials, or other resources.

These resources are provided for informational purposes only. Inclusion of a link does not constitute an endorsement, recommendation, or guarantee of the accuracy, availability, quality, or privacy practices of any third-party resource.

We are not responsible for the content, security, or privacy practices of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is intended for individuals seeking information about our practice and services, including parents and legal guardians seeking services for minors. Children under 13 should not submit personal information through the website without involvement of a parent or legal guardian.

Your Choices

You may choose not to provide personal information through our website. However, certain website features, forms, or requests for information may not be available without the information needed to respond.

If you have questions regarding information submitted through our website, please contact us using the information provided on our Contact Us page.

Changes to This Privacy Policy

We may update this Website Privacy Policy from time to time.

Any changes will be posted on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically for updates.

Contact Us

If you have questions about this Website Privacy Policy, please contact our Privacy Officer at team@threewillowspsych.com